Visual Guide to Tactical Communication

VANESSA LUSIAN DAN O’CONNOR
VISUAL GUIDE
— to —
TACTICAL COMMUNICATION
Part 1 of the BOOST professional resource series

Copyright © 2016 by Boost.Coach

Authors

Vanessa Lusian, CEO, www.BOOST.coach

Dan O’Connor, President Power Diversity LLC, www.danoconnortraining.com

All rights reserved. Except as permitted under the U.S. Copyright Act of 1976, no part of this publication may be reproduced, distributed, or transmitted in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publishers.

1st edition, www.BOOST.coach

Originally published as e-book

ISBN: 9783958495746

Publisher BOOST.coach

Idea, Conceptual Design, Art Direction and Editorial by Vanessa Lusian

Illustrations by Iolanda Zanfardino

Texts by Vanessa Lusian, Dan O’Connor

Editorial Assistant and Layout Zeki Oguz Teoman

Cover by Vanessa Lusian and Iolanda Zanfardino

Editing and by Jean Schmith, Melissa Lusian and Scott McBurney

eBook by ePubMATIC.com

www.BOOST.coach

“This book is dedicated to my beloved family,

my constant source of love, support and strength.”

Vanessa

“This book is dedicated to the women who seemingly never tire of

bringing me back to life: Mom, Dakota, Vanessa, and Olga.”

Dan

CONTENT

Communicating with Power and Authority

How to Calm Someone Down

How to Say “no” with Tact and Finesse

How to better Connect to Men

How to Be More Convincing

How to Know if They Want to Go

How to Deliver an Impromptu Speech

Managing and Leading

How to Remember Names

How to Streamline Team Activities

How to Run Meetings More Efficiently

How to Handle Inappropriate Interruptions

How to Handle Objections

How to Address Sensitive Issues

Persuading and Motivating

The 4 Personality Types

The Amiable

The Analytical

The Expressive

The Driver

You’re in luck!

This is the professional communication how-to guide you’ve been looking for, written by the developers of the ground-breaking Tactical Communication System.

In this book you’ll discover:

Free-style scripts, lead-In lines and closing lines and other specific verbal patterns that help you focus on your goal with laser precision, and achieve it at lightning speed. These are the same tactics that business leaders and communication experts all around the world pay thousands of dollars a day to learn, and now they’re available to you in this handy guide.

Here you have a VISUAL GUIDE that gives you the words you’ve been looking for to help you respond to the difficult people and challenging communication situations you’re facing, along with the tools you need to help make those words your own so you can access and use them when you need them, and become known as the savviest, most powerful communicator in the office.

It’s powerful — yet so easy — you have to experience it to believe it.

In your hands you have the words you’ll use to project an image of confidence, power, and professionalism.

The comics visualize these tactics so that you will memorize those words, and make them your own so they’re available to you at the right moment.